[Resolved] HDFC Bank — closing of credit card

[Resolved] HDFC Bank — closing of credit card

U Umamaheswarac1 from Coimbatore, Tamil Nadu

Hi sir, I have not used the credit card issued by hdfc. Requested to cancel it. Also submitted cancellation request form in hdfc bank. They activated one assist security plan without asking me, deducted 1399 and converted it in to 3 emi s without my intervention. Request you to help me. Thanks and regards, Chintam umamaheswara reddy [protected] Was this information helpful? No (0) Yes (0)
Dec 19, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 16, 2018 HDFC Bank Customer Care's response Dear Customer, We have taken note of your comments expressed in your mail and you may look forward to receive a response to your e-mail id in 3 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim. -Manoj HDFC Bank Customer Assistance Nov 20, 2018 Updated by Umamaheswarac1 Dear HDFC Customer care Team, I am waiting for your reply on closing of the credit card. Please close the credit card. I have already submitted the cancellation form. Thanks and Regards, Chintam Umamaheswara Reddy
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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Chintam,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3709956. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.