[Resolved]  HDFC Bank — complain about ric department updation about wrong information

Address:house No.279 sector 16 A Old faridabad , harayana, Faridabad, Haryana, 121002

My self rabindra nath tiwari hdfc customer id 23899787, i am holding my accounts since 2006 & before. My salary accounts is in this bank only.

I have applied for loan from hdfc & given my all details like
Salary slip / form 16 a / aadhar card / my auto loan repayment schedule & other required document.

I am living in faridabad since 2006 & onwards. My aadhar was having old address & same has been given. I have online applied for my address change as i am living on rent in my locality.

Due to address match in aadhar & present, hdfc bank has updated my details in ric. Which effects my cibil. Please arrange to remove & clear my cibil from this fraud / wrong information

Though all relevant details have been provided, rented people used to move one place to another place. It does not mean they are fraud or giving wrong information. My salary is since credited in hdfc bank since 12 years & me working in same company since 18 year so all parameter should be checked to come at conclusion.
If any issues in document then i should ask to make it clearly instead o[censored]pdating in cibil & categorised me as fraudulent person. I am having all govt related document with valid proof id to clear this.

Please look into the mater & do the needful & remove fraudulent status from cibil & please update correct in your record & make free from ric.
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Apr 22, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your application number, Complete address, Cibil report/control number and the reference id TWXXX. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Zubin
HDFC Bank Customer Assistance.
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