HDFC Bank — Complaint about increase premium and information not given | |||
Dear sir, I would like to inform you that i issued a cheque of rs. 14, 775/- on27/06/2016 for payment of my hdfc life insurance premium policy no.16148416 but my cheque was returned. i am told that premium has been increased by rs.50/ now rs.14, 825/-i never heard that premium increases!. even if it is increased then hdfc life insurance should have informed me by email, phone, sms. have you sent notice to me.! how i will know that premium has been increased. why hdfc bank has not debited insurance premium from my account which is auto debited for insurance premium. i deposit the cheque on 27062016 bank officer informed me on 22nd july after gap of 25 days! had earlier inform me i could have issue fresh cheque at increased premium. or why your staff hasn’t taken the cheque rest rs.50/- only i could have paid them through another cheque. now they are telling me to pay penalty - why should i pay penalty for no fault of me. this unfair and unwanted. if i shall not get justice then i will withdraw my policy. kindly tell what i have to do withdraw my policy. its disgusting and oblige. Thanking you Yours truly Pranati das Mobile no=[protected] Was this information helpful? | |||
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HDFC Life customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Hi Pranati, apologies for the inconvenience caused. I would like to inform you that your concern is being looked into by me and I would be updating you shortly on the same.-- Manish.
Reply
Dear Sir
Thank you very much for your concern. I am looking forward to your action. Hope hear fro you very soon so that I can take right action Plz.do it at your earliest I am receiving call after call from HDFC .and oblige.
yours truly
policy no[protected]
Thank you very much for your concern. I am looking forward to your action. Hope hear fro you very soon so that I can take right action Plz.do it at your earliest I am receiving call after call from HDFC .and oblige.
yours truly
policy no[protected]
Hi Pranati, I tried contacting you on your registered contact no. available no. in our records. However, I was unable to connect with you. Please confirm your alternate contact detail along with the feasible contacting time for me to reach you. Alternatively, you may write your concern to [protected]@hdfclife.com from your registered Email ID for us to assist you on the same if you not wish to disclose your contact detail on this platform.-- Manish.
Dear Sir,
I thank you for your sincerity . Well I am not using mobile as per doctor's advice. You may contact with my bothers sumanta das my brother phone no - [protected] you can call him now. I am suffering due to no fault of mine. Plz.do something positive . I am to pay . Insurance if you settle the case unless have to close policy as a mark of protest. . Hope you will solve the problem at your earliest. and oblige.
yours truly
pranati das
I thank you for your sincerity . Well I am not using mobile as per doctor's advice. You may contact with my bothers sumanta das my brother phone no - [protected] you can call him now. I am suffering due to no fault of mine. Plz.do something positive . I am to pay . Insurance if you settle the case unless have to close policy as a mark of protest. . Hope you will solve the problem at your earliest. and oblige.
yours truly
pranati das
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