[Resolved] HDFC Bank — complaint about payzapp

[Resolved] HDFC Bank — complaint about payzapp

I Inderjit1393 from Noida, Uttar Pradesh

I am writing this for a complaint regarding a transaction into hdfc payzaap aap. I have an account in payzaap, on 1st october i made a transaction of 14997.98 from payzaap wallet to my axis bank account but i didn't get any money credited into my account but it get deducted from my wallet. Please have a look into this matter i already email payzaap but didn't get any response, my payzaap account is registered with mobile no. [protected]. Please i need that money on urgent basis as my brother is in hospital and i need money and he is very serious.. I called also but they are saying it will take time. I have to deposit 9 lac for my brother surgery. If i can't make that he will be no more without this surgery. Please it's a request do it on priority basis. As i need this money alot.. Please help me in saving my brother's life. Was this information helpful? No (0) Yes (0)
Nov 5, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 03, 2019 HDFC Bank Customer Care's response Dear Customer, This is certainly not the experience we wish to deliver. We are sorry for the inconvenience caused to you, request you to please provide us your registered contact details & transaction details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. -Manoj HDFC Bank Customer Assistance
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