[Resolved]  HDFC Bank — Complaint Against Taped & Torn Note In ATM

Address:110096

Dear Concern,

I would like to draw your kind attention towards the alarming situation of HDFC ATM Machine. Today in the evening by 8:30 I went to a nearest HDFC ATM to withdraw amount of 10000 rupees (although it is a SBI Card of my Mom), I had 10 note of 1000 rupee but unfortunately there was one note of 1000 was in a very pathetic condition it was taped from the right top corner & his actually number is not visible now. That time I was looking for a security guard so that I can tell him my problem but unfortunately nobody was there that time.

ATM is located in Dallupura More (East Delhi 110096).

It's not a single incident when I was facing such problem, most of the time I find notes in very pathetic condition. It's a serious concern what I want to bring in your notice. Such small things laying down the reputation of HDFC.

Also find enclosed the attachments for the same. Now my concern is how to get a new note or how to replace such note since his number is can't be read & nobody will take this now. Kindly suggest the to help me out, hopefully looking forward from your end.

Many Regards,
Rajendra Singh Rawat
[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 10, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Sep 08, 2016
Updated by Rawat Raj
In my previous mail continuation also let me know the correct mail ID where i can send the attachment of taped note.
Verified Support
Sep 09, 2016
HDFC Bank Customer Care's response
Dear Customer,

We request you to visit any of the nearest HDFC bank Branch for further assistance.

The complete address and contact details of our Branches are available on www.hdfcbank.com> Find your nearest > Branch.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32729
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information