HDFC Bank — complaint for mental torture and harassment for misleading reference contact

Address:

560016

Hello HDFC Personal loan redressal Dept.

I am raising this compliant with you as I have been mentally and emotionally harassed and tortured by HDFC Personal Loan Collection agent ( Mob Number – [protected])
This incident has been happening now for continuous months, whenever the loan applicant Bhavna T misses/Delays her EMI, collection agent calls me for the follow up claiming I am the reference given

However to clarify which I have already communicated several time, I never GAVE MY CONSENT IN WRITTEN OR SIGNED any document, we use to work in the same team 3 years back in same company hence my details were on portal visible to team.
Still I have been trying to Co-operate with HDFC Collection agents whenever they call me I try to call her msg here but she never return the calls or msgs, however this months this has gone beyond my patience level Collection did not only called me and threatened but called me with fake number as my address which was given by her was old (they went their told the society people I have defaulted the EMI) also this number of the given agent did a fake call said speed post and need new address

Once he received this he came to my society where I live with my family and kept telling everyone about me being defaulter. on one hand I was thinking to Co-Operate as a responsible citizen, however the way he came and spoke to us threatened us after all this threatens me, you arrange her address I DON’T CARE I will come to your office on Monday then I will see what else to do, please see I have a bed ridden father to take care and 4 month pregnant wife, who cant take this kid of torture at all

Kindly deactivate my number as any reference given for this case as I am neither any relative nor friend also I am totally unaware where she is as we no longer work in the same team
I hope no one call me or my family or VISIT us to threaten, as advised over Phone banking by the Customer care Officer I am writing this email Complaint, KINDLY Deactivate my number as any reference and take strict action against the agent if we get threatened again

Regards
Ankit