[Resolved] HDFC Bank — Complaint Number is [protected] made on 28/08/2014 but still the bank paid the merchant on 03/09/2014 | |
I would like to inform that on 28th August 2014 when the amount was debited from my Credit Card No. XXXX XXXX XXXX 6947 without showing the amount & without asking for the password. I understand that I had been cheated. With in 10-15mins I immediately called up the HDFC BANK Credit Card Department & booked a complaint against savethedeals.in & told them to not to pay to the Merchant Even I also submitted the Customer Complain Form my Complaint Number is [protected] but despite of this the Bank made the payment on 3rd August 2014. I am very much dissatisfied with the HDFC Bank Credit Card Division that they do not hear to the customer & did whatever they like & now they are asking me for the payment. I request the Bank to waive of this amount from my statement because I have given them the clear instruction before they made the payment & so now I have no liability for the same. Thanks & regards Subodh Shaymsukha Kolkata (M)+91-[protected]. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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I would like to inform you that I am in receipt of your blog regarding certain transactions incurred on your credit card and the same is under review for an appropriate resolution. In accordance to the same, you may look forward to receive a email response from our end to the said communication shortly. For any further clarifications, you may write in to us at [protected]@hdfcbank.com and I shall assist you. The reference number for the said interaction with us is : [protected]- TTU[protected].
-Anay
HDFC Bank Customer Assistance