HDFC Bank — constant telemarketing calls | |
I have informed HDFC to not call or disturb me again. I keep getting continuous phone calls from you ###. I have already submitted a DND request more than 2-3 times ( see attached screenshot). Vodafone and TRAI have both been informed and complaints raised. Why won't you psychotic people stop bothering me?? Latest: App-HDFC LOAN, continuous spam call, [protected], 07/08/19 HDFC PERSONAL LOAN, [protected], 12/07/19 HDFC PERSONAL LOAN, [protected], 09/07/19 App-HDFC CREDIT CARD, [protected], 27/06/19 App-HDFC LIFE INSURANCE, [protected], 22/05/19 App-HDFC BANK PERSONAL LOAN, [protected], 02/05/19 Was this information helpful? | |
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HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 13, 2019 HDFC Bank Customer Care's response Dear Customer, We have checked at our end and note that the numbers do not belong to HDFC Bank. The registered telemarketers have been allocated 10 digit numbers of "140XXXXXXXX" number series for ease of identification. It is possible that the calls to you are in the nature of cold contacts by freelancers who acquire telecalling databases from other sources. As a corporate entity, our Bank is compliant with all directives, regulations and laws of the land and we have set in place substantial controls over telemarketing activities. However, it is beyond the scope of our control or authority to identify such freelance agents and bring charges on them. Only the affected parties have the right to take up the matter by lodging a complaint to their telecom service provider so that the matter can be taken up as per the provisions of law. -Nadia HDFC Customer Assistance Aug 13, 2019 Updated by ananthblaze I got another phone call from HDFC today.. from number[protected].Are you selling my data to freelancers? How come that after I get a good card from your stinking idiotic bank, I start getting spammed?   Aug 14, 2019 Updated by ananthblaze I got another phone call from HDFC today.. from number[protected].Are you selling my data to freelancers? How come that after I get a food* card from your stinking idiotic bank, I start getting spammed? Added, ill be lodging a complaint with consumer court. You don't believe me?? Just wait.   | |
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