[Resolved] HDFC Bank — consumer durable loan

shaik fahed

from Hyderabad, Telangana

Address:

Krishna, Andhra Pradesh, 520007

I had applied a consumer durable loan in hdfc and they said that amount will directly debited from my account first emi was debited and second emi did not debited from account they dont have online payment option i have sufficeint balance in my account and 3 rd emi also debited from account but they didnot debitd my second emi from account no customer care number available no executive called me and they had placed a emi missed in cibil report for this problem my cibil is redused

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Feb 27, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Loan account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance