[Resolved]  HDFC Bank — courier not received

Address:Mahbubnagar, Andhra Pradesh, 509216

From HDFC bank I have to receive a courier. Yesterday (15.10.2018) one person from blue dart called me and asked my address and I explained clearly. He said to me he will call back to me when he reached near to my home lane. But till now I haven't received a call from him. Moreover I received a text from blue dart today morning (16.10.2018) "because of address related issue we are unable to deliver your courier. Please contact HDFC for redelivery, else it will be returned to bank within 7 days".
I tried to reach blue dart person who called me yesterday but he switched off his mobile. In blue dart tracking my courier details showing in transit only.

My courier detail is Way bill# [protected].

Please contact me for any clarification or assistance.

Kindly rectify the issue ASAP.
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Nov 16, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2018
HDFC Bank Customer Care's response
Dear Customer,

As per our records, the said consignment is still in transit and same will be delivered in 2 working days. Of further assistance, you may write to us at [protected]@hdfcbank.com.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Problem in receiving HDFC courier.
Waybill# [protected] is undelivered for address related issues. Pls contact HDFC for redelivery, else it will be returned to Bank within 7 days..

Please look into the issue

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