[Resolved]  HDFC Bank — credit card address change

Address:

412101

I have submitted the credit card address change form 5 times and every time i have received email that my signature miss match. I called customer care but they are very rude to me saying that my signature is not correct and i am not attaching documents which are needed. On address change form there is no information is written which documents we need to attached, if i asked hdfc nigdi branch, they told there is no need to attached any docs and customer care said i need to take stmup of branch manager, other customer care person told to attached pan card. There is no clear rules for changing the address for credit card. Renuka which is customer care manager, she told if your not getting address change then you can discontinue it.