[Resolved]  HDFC Bank — credit card amount not updated

Dear sir/ madam,

I am manjunatha u, my ph: [protected].

I was using hdfc credit card no: [protected].

And this card validity was expired on may 2016. I have paid all the charges and outstanding amount, but same thing not updated in cibil score, when i applied for loan recently i came to know hdfc people not updated my credit card payments because of this reason my loan got rejected.

I logged in hdfc netbanking and checked my credit card details there is showing -61 rupees i realized i paid extra, but when i check my cibil report it showing 993 rupees.

I called hdfc customer care but they are not giving any proper reason (Worst banking experience).

Here with i have attached screenshot for reference.

Please check and do needful.

Thanks & regards
Manjunatha u