[Resolved]  HDFC Bank — credit card application decline without any reasons

Address:New Delhi, Delhi, 110013

To hdfc bank credit card manager,
New delhi.

My self gourav, i got a call from hdfc bank for a credit card 10 days ago, he told me about the offers and benefits and then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. 4 days later, i received an sms with my referee number. They did physical verification with 2 or 3 verification calls.

Then thereafter i have not received any further update from bank not a mail or call. Then i check online application status. My application status shown declined, without any reason.
After checking all the eligibility with authentic documents, how are they rejecting my application?

I am highly disappointed with hdfc bank service and customer care support. Please do the needful

Application no. Cc44036658
Ref. No. 19h[protected]n1
Contact no. [protected]

Thanks & regarsd
Gourav
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Oct 7, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Sep 03, 2019
Updated by Ğőüřåv Biswas
Please solve ASAP. I can provide all the documents whatever required.
If any issue please inform then I have to apply another bank credit card.

Application no. Cc44036658
Ref. No. 19h[protected]n1
Contact no. [protected]
Email Id: gouravbiswas.[protected]@gmail.com

with regards
Gourav
Verified Support
Sep 04, 2019
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet internal criteria of the bank.

-Nadia
HDFC Bank Customer Assistance
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