[Resolved] HDFC Bank Credit Card — bill raised without credit card

Gt Chelvan

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600087

I had a hdfc credit card, i have been debited for the amazon account, without my consent and i asked hdfc bank, they said only option to stop the amazon transfer you have to block the credit card, i did so by blocking the old card, but for my surprise, i have got a new message in my mobile that, you have new credit card bill is due for payment. How can i pay card due without even receiving the card?

This one is more than the cheating and leads to mental frustration and hdfc bank has to pay a huge compensation for this.

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Mar 11, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, Card No. charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance