[Resolved] HDFC Bank — credit card bills

Budham

from Muzaffarpur, Bihar

Address:

800002

Hy
I'm hdfc credit card customer and my card last four digit is 6699. I am regularly requesting to company for my purchasing bills from starting to today against uses of my credit card but bank is not interested to give my whole descriptive or segregate bills although banks are interested to taking charges as intrest money and excess charges. This is not fair for customer relation services. It's unlawful
I pay as such money regularly against my card services. If banks will not give me my my bills i'm helpless to pay charges as excess and unwanted intrest money.

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Mar 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to clarify that, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same. https://bit.ly/2k7MGwQ

-Zubin
HDFC Bank Customer Assistance

Feb 08, 2019

Updated by Budham This is not my solution
You are trying to cheat against my concerning complain

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Comments

adil amir

from Noida, Uttar Pradesh

I am hdfc credit card holder. The bank booked write off my credit card amount
with my credit card number ending with 7655. now i want to settled this case so i am sending request to your esteem bank.
Name: ADIL AMIR
Mobile no. [protected]
Credit card number ending : 7655
Mail [protected]@gmail, com
thanking you
adil