[Resolved]  HDFC Bank — credit card blocked but still its showing on my name

Address:

Door no 6/19, room no 5, Glasshome Building, opp: Harmony Apartments, 8th main, BTM 1st stage, Bangalore-560029, Bangalore, Karnataka

Dear team,

Rs. 5000 un authorization done from my credit and without otp access has been done..! I called customer care 'n' no of times after that received and they agreed it was a mistake, so clearly asked anything to pay?? They told not required..! But recently i applied personal loan so they rejected due to due to my cibil score is very less.. I asked same person why?? He told some amount bounce has happened from your account... Remaks is very bad..! After that i asked so many persons no use..! After that i went credit card office richmond road and bommanahali so they told send mail to concern department but still no use... If any customer did the misatkes then please call and expalain to them but donot spoil their life..! Fealing very sad after knows these all issues..! Please do needful..!

Still i am requesting please resolve my problem..! Within 1 week my problem will not solved the n i will complaint all socail media as well as rbi also..! Please respond