[Resolved] HDFC Bank — Credit card | |||||
I have a credit card endings with 6370 from march 2016 with 50, 000 credit limit. I pay my credit card bill every month from last one year more then minimum payment. I try to pay my credit card bill for feburary month 2017 then i checked that my credit card is -5000 because HDFC suddenly decrease my credit card limit from 50, 000 to 44, 000 without informing me. HDFC bank don't even inform me regarding decrease my credit limit through message or email. Then i talk with customer care and they told me that HDFC decrease my credit limit because my last 6 bill payment are not good then i checked my last 6 month payment on credit card and every month i paid more then minimum payment. Now HDFC charge over the limit fee which i never use my card over the limit and because of that my CIBIL SCORES are also effected. So, after that i refuse to pay my credit card bill till then increase my credit limit back to 50, 000 and remove all over limit fee, late fee and other charges and i want my cibil also back on same track because i am not responsible to pay for that. and t Now HDFC threatning me again and again to pay my bill with all charges. Kindly take some positive action as soon as possible. Was this information helpful? | |||||
Apr 18, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 16, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your card, issue details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better. -Anay HDFC Bank Customer Assistance | |||||
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