[Resolved] HDFC Bank — credit card | |||
Hi team, Applied credit card through hdfc, collected all the docuements requested. Payslips, aadhar, pan, company id proof.. Your credit card application reference no. [protected]si Got calls from various agents informing that my card is approved an will be dispatched in a week and requested to subscribe card security plan and etc. When i opened my email id here is the suprise message "we wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank." What are you guys are doing? Should i trust you? If so why did you share my details to agents for rest services? Please explain yourself and look after it... Was this information helpful? | |||
Jan 21, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 20, 2017 HDFC Bank Customer Care's response Dear Customer, We wish to reassure you that your application was forwarded and put through the application approval process as per existing guidelines. We take this opportunity to inform you that address verification forms an important leg in the card application approval process. In lieu of the same, your application has been reviewed and the status has been responded to your registered e-mail address. You may also track your credit card application status on our Bank's website: www.hdfcbank.com under the below link. Personal Products - Cards- Credit Cards - Track your Credit Card. -Anay HDFC Bank Customer Assistance | |||
2 Comments | |||
Comments
I have several accounts at hdfc but most cumbersome thing is they do not provide in bank statement name of party whose cheque is deposited they mention only cheque number, which is not in other banks.
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Bank in sector 9 Rohini... But not received cash ...
Transaction declined slip getting.
BNA ID... ICRDLNO010
REF NO... 2338
KINDLY REFUND MY AMOUNT ON MY ACCOUNT