[Resolved] HDFC Bank — credit card

Shivam Gera13

from Gurgaon, Haryana

Address:	Chennai, Tamil Nadu
Website:	www.hdfcbank.com

I think it is the poorest service provider bank in the whole country. My application no.[protected]o1, which i submitted appx. 3 months ago. The executives have asked for my documents for more than 5 times and today i when i tracked the application it shows disapproved because of some they don't have required documents.
The executives are so irresponsible towards customer and zero customer centricity is there. They opened my account by telling me something they have not been able to deliver.

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Dec 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2018

HDFC Bank Customer Care's response Dear Customer,

As confirmed earlier, the verification process initiated from the Bank's end has not been successful and in view of the same, we necessarily require the residence declaration form available in the below mentioned link for confirmation of your residence address (along with the supporting documents as available). https://bit.ly/2AAcmdz We request you to send the duly filled/signed form to the below mentioned address to enable us to assist you in this regard. HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

-Manoj
HDFC Bank Customer Assistance.

Nov 01, 2018

Updated by Shivam Gera13 Hello Manoj,
They have initiated the process gain for the second time and each time I track application it says in Process. It has been 3 months already. If you can do something about it then kindly fast track the application.