[Resolved] HDFC Bank — credit card

Om P

from Hyderabad, Telangana

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I was using a credit card ending with 5685. Today i got a message that 6000 has been debited from my credit card using google card transaction, which i never did. Also card was having with me all the time.Called customer care and they have only blocked my card and done nothing on this also they have not provided any complaint no for this.

Please look into this.

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May 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 02, 2019

Updated by Om P Worst bank and security system.I have not recieved any email for above transcation.

Verified Support

Apr 03, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with the last four digits of your Credit Card No., complete concern along with the registered mobile number & email ID for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance