[Resolved]  HDFC Bank — credit card

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201310

The details of hdfc credit card (Xxxxxxxx4744) used by me is as follows:
1. I have purchased one item of rs.33000/- on 12 months zero interest emi in april 2017
2. I have paid monthly emi of rs.2749.64/- from may to august 2017 which equals to rs. 10998.56/-
3.in august 2017, i have not received any statement after many requests
4.in september 13 2017, i paid rs.5000/- blindly without knowing the dues.
5.in september 2017 statement a late fine was imposed which i requested to withdraw as i had not received the statement in august 2017.
6.in october statement again late fee was continued which i requested to withdraw but no result.
7.in november i paid rs. 17000/- the remaining amount of rs.33000/-.
8. I have paid all dues i. E. Rs.33000/-, against my purchases till date.

Hdfc is continuing late fees on late fees since august 2017 which is their fault of not sending any statement in august 2017. It seems it their practice to collect money from customers illegally and unethically by harassing the customer.

I have been harassed threatened over telephone that my to cibil score will be degraded.

My repeated requests to withdraw the imposed late fee was not considered as there was no delayed payment on my part rather i have paid dues in advance. The only one time delay was because i had not received the statement on time.
They have such a bad complaint system that you can not put any such complaint against them.