HDFC Bank — credit card

Snehasiiingh12

from Delhi, Delhi

Address:

Gurgaon, Haryana

Hello hdfc team,

By mistaken i have done credit card payment twice as credit card due amount were not get updated.

Please check my account and refund last bill amount.

I have already dropped an email to [protected]@hdfcbank.com
With subject hdfc bank — creditcard payment done twice using my id

[protected]@gmail.com

For further details please call me on: [protected]

Thanks

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HDFC Bank customer support has been notified about the posted complaint.

Sep 03, 2019

Updated by Snehasiiingh12 Hello hdfc team,

By mistaken i have done credit card payment twice as credit card due amount were not get updated.

Please check my account and refund last bill amount.

I have already dropped an email to [protected]@hdfcbank.com
with subject Hdfc Bank -- creditcard payment done twice using my id

[protected]@gmail.com

Thanks

Verified Support

Sep 03, 2019

HDFC Bank Customer Care's response Dear Customer,

With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the following URL https://bit.ly/2wwwruX.

-Nadia
HDFC Bank Customer Assistance

Sep 03, 2019

Updated by Snehasiiingh12 Hi,

I am not able to connect with customer care representative.
IVR system keeps on forwarding me from one to another option.

Thanks!
Sneha

Sep 04, 2019

Updated by Snehasiiingh12 Finally i got connected with customer care representative.

But he was asking for complete credit card number(instead of last 2 digits) to check my details, is it safe to share my complete credit card number with him over call?

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Comments

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