HDFC Bank — credit card

Prashanth Balraj S

Address:

560036

A tellecaller called for a need of credit card during last month, and i responded her that i dont require it however she finally managed to convince me to get the card. Thinking that ill get a card and all the benefit that she explained, i agreed to take card however i had not received a card and even i had a chance to touch it. But in cibil score it was reflecting that i have a card, soon few weeks later i received a mail stating my credit due is on feb 11 for 590 to pay. When i have not used or touched, how this bank expects to pay that amount. Later i tried to contact customer care many times but they suggested to drop a closure form in branch, after doing all of this, still im struggling to get cleared. Never seen such a bank who'll do business with such ethics. Hopefully this gets resolved

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2020

HDFC Bank Customer Care's response Dear Customer,

We note that your HDFC Bank Moneyback can be converted to a First year free card post issuance subject to Spend Rs. 20, 000 in your card account within 90 days of card issuance which mentions the applicable membership fee of Rs.500 Plus service taxes. To be eligible for reversal of membership fee of Rs.500 Plus service taxes, upon achieving spends of Rs. 50, 000 in 12 months ( from the date of levy of renewal membership fee). You may view the features by using the below-mentioned link https://cutt.ly/nrA2oO3.

-Nadia
HDFC Bank Customer Assistance.

Feb 06, 2020

Updated by Prashanth Balraj S Hi Team,

I understand all the benefits that you are providing, however im really fed up in repeating same thing again and again that I DONT WANT ANY OF YOUR CARD SERVICES AND PLZ CANCEL THAT AMOUNT WHICH YOU HAVE LEVIED.since i have not received the card and its showing due
We go to a market without Buyin r using a product ur bank is levying charges.Do needful at the earliest, never seen a bank dying so hard to close a credit card

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Comments

Nishantrangra

from Delhi, Delhi

Oct 2, 2021

My name is Vandana Rangra and I am complaining about HDFC credit card fraud. I purchased a used car with hdfc car loan and they gave us a credit cad of 20000 when promised for 75000. They sent card but never pin and we complained in 2017 and even wrote a letter to hdfc bank regarding this card. We never used it, never got the pin and never activated it. I called their service to close the card as it is not the amount i was told. Their customer service informed us they will close it in 2017. I left for abroad and cam back after covid and received this letter stating collections. A card that was never activated and never used has been sent to collections. Tried calling their customer service and no-one picks up just go to their page message will come. HDFC bank is a fraud and I will be filing a civil complaint against this bank for destroying my cibil.