[Resolved] HDFC Bank Credit Card — cancellation o[censored]nauthorised one assist membership | |||
Cancellation of fraudulent one assist membership I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 2379 without my concern on date:29/12/2017. I was not intimated about the plan and they deducted it without my approval. I have cancelled the service in 2016 and terminated their service completely. I am not interested in this service and don't want this membership at all. I have raised a complaint with hdfc credit card section for unauthorised debit of rs. 2999/- from my account, and a payment cancellation and refund initiation number was provided from their end but when contacted one assist customer care they said the referral number cannot be accepted. I am fed up of their unauthorised activity with my credit card account without any approval from my end for any plan. So cancel the so called membership that they renewed on their own and refund the debited amount of rs.2999/- Oneassist relationship number :? Name :- mourisha p Mobile no. :- [protected] Credit card number ending :- 2379 Was this information helpful? | |||
Jan 11, 2018 Complaint marked as Resolved Cancelation and refund process initiated on 2nd Jan 2018. Refund of ₹2999/- got credited to my account. HDFC Bank customer support has been notified about the posted complaint. | |||
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