[Resolved]  HDFC Bank — credit card charges

Hdfc bank credit card is charging about rs 1500 per month as late fee and finance charges. It is debiting charges since january 2018. Now it has cumulate to rs. 16000. I am unable to understand as how to deal with it. However, there is nothing outstanding for any expenses. Help!
I have been chasing bank many times to block it. I requested many times to reverse charges. Earlier only finance charges were being applied gradually late fee started to apply each month. Now gradually late fee has been doubled.

Now the bank is threatening that it will ruin my cibil ratings. Please help.
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Dec 12, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2019
HDFC Bank Customer Care's response
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the relevant details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Manoj
HDFC Bank Customer Assistance
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