[Resolved]  HDFC Bank — credit card closure

Address:Chennai, Tamil Nadu, 600063
Website:Customercomplaints

Hi sir,

My name is nashath aara, i'm from chennai. I have requested for credit card closure by sending the closure form to credit cards division, chennai. I have not received any response. My credit card is not yet deactivated. Kindly deactivate my credit card permanently. I have paid the outstanding dues. Please deactivate my credit card as early as possible.
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Dec 25, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

We acknowledge receipt of your letter seeking closure of your credit card ending 9814. However, we were unable to process the same as the signature in our records does not match with the signature in the letter. Hence, we request you to share a fresh letter matching the signature in our records to enable us to do the needful.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

I have been waiting for my HDFC Debit card which was piked on 07/11/2018 by Blue Dart from Noida. It has been delievered to Vikash on 12/11/2018 with ref. No. [protected]. but I have not received it has yet.
Please let me know about my Debit card.

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