[Resolved]  HDFC Bank — credit card collection harassment

Address:1348, chomu house, gangapole, jaipur, Jaipur, Rajasthan, 302002

Hello sir/medam
My name is bhupendra singh nirwan. I am a customer of hdfc bank credit card from long time. This time i am out of the town and i told the collection person that i am out of town this time and i come and do payment but he is ignoring me and go to my home and harrising my fmily again and again and my family mently so disturb and i am also distrub and i am not considered on my work. He talk loudly with my famliy and publicy and create a seen and my family is very dipressing and action to file a poilce complain so you take a action otherwise we will go to police and comsumer court also. This person no. Is [protected] and his name is virendra singh so my apsent he is talk to my family very badly. I have some sms and recording also i hope you take a strick action and i hope that this type seen is never create in future. Plz be strickt. He is behaving very badly with my family. Plz restigated this type of person
Thanks
Was this information helpful?
No (0)
Yes (0)
May 24, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Apr 22, 2019
Updated by Prince nirwan
Plz restigated this person as soon as possible. Than he is never talk to anyone this type. I hope you take action very soon.
Verified Support
Apr 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 5160202 for further assistance in this regard.

-Manoj
HDFC Bank Customer Assistance
Verified Support
Apr 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

At the outset, it is unfortunate to note that your recent interactions with the Bank have not been to your satisfaction. We assure you that it is our constant endeavor to provide outstanding service to you and ensure that your banking experience with us is always pleasurable. We request you to contact our Debt Management officers at[protected] / 5160202 with regard to your credit card outstanding or for any further clarifications.

-Zubin
HDFC Bank Customer Assistance.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information