[Resolved] HDFC Bank — credit card disapproval | |||
Please note that i applied for HDFC Credit Card and got Reference No : [protected]N1. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in HDFC Link showing track your card application. Found the reason as follows. Application Reference Number [protected]N1 Status DISAPPROVED Remarks DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY We told to HDB Financial who called us for Credit Card and we never gone to HDFC for the same. Mamta, Executive called and we given all papers and verification also done positively. I called Customer CARE and they are not giving any reason for Rejection. As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 DATED[protected]. HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman. We want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear and i got Home Loan too on same address. If we will not find reason for rejection, we will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards Rajat Parkash Was this information helpful? | |||
Dec 23, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 22, 2018 HDFC Bank Customer Care's response Dear Customer, We infer that you wish to have the status of your credit card application. In this regard, we are unable to trace your application records with the details provided in your post. Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful. 1. Name as mentioned on the application form 2. Date on which the application was submitted 3. Name of the executive who has collected the application 4. Contact details of the executive 5. 16 digit Application reference number 6. Place where the application was applied. 7. Email id You may write to us at: [protected]@hdfcbank.com and we shall assist you. -Manoj HDFC Bank Customer Assistance | |||
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