[Resolved] HDFC Bank — Credit card documents verification/misuse

Abhishek A. Gupta

from Bengaluru, Karnataka

Address:

411057

Hello sir
My hdfc credit card reference number is [protected]w2 provided by bank. i was called and offered an hdfc credit card for which i handed over all my documents to hdfc bank in last week of july and i was assured that the credit card will be sent to me in 10 days. they verified and asked me to wait. i was continuously following up with them and then they informed that the status stands cancelled without providing me any valid reason. when i asked them to return my documents they agreed however since then i am following up with them and i believe my documents are sent back and forth though not to me. please look into this or let me know how may i proceed with the legal action against hdfc bank for causing mental harassment for about 2 months now.

My email id is [protected]@gmail.com or you may reach out to me at [protected].
I am fed up taking follow-ups from them but no luck.

Regards

Abhishek a. gupta

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Oct 24, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience that may have been caused and are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with your Credit card application number, complete issue details and contact details. Kindly quote the ref ID TTU[protected] in subj. -Anay

-Natasha
HDFC Bank Customer Assistance