[Resolved]  HDFC Bank — credit card information not updated properly to cibil

Hi,

Hdfc credit card account number:[protected]

There is no proper contact numbers for credit card issues related to complaint about my issue.

I saw that credit card was issued in 21/mar/2006, but neither received and nor used the credit card, but it was updating into cibil that i have not paid the amount.

In cibil, it appears balance amount and sanctioned amount was same. I was wondering how amount overdue is 1, 280 rs?

Is this not misleading and blackmailing customers? Don't understand how it impact customer credit score.

Please help me on resolving the issue asap and get better credit score.
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Aug 3, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance
Jul 06, 2018
Updated by srinivasmadala1980
Hi,

I got a call from hdfc customer care regarding the credit card issue, saying that if I pay~ 5, 548 then they close the issue and update in cibil. Why should I pay when I don't receive the credit card and not used? I was wondering how they got my docs to issue credit card and updated in cibil, and there was no communication till I found in cibil.

How do I react, please help me. If any one is there to do justice to me at the court against with hdfc Bank credit card?

Paying that amount is not a big deal to me, but like this how many people are suffering??

Please respond.
Thank You
Srinivasa
Jul 11, 2018
Updated by srinivasmadala1980
Hi,

There is no response from HDFC Bank.
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