[Resolved] HDFC Bank — Credit Card is revoked with charges ,, Need No Due certificate | |||||
My Name is Sudhamadhuri. I applied for a credit card in the year 2011. However I had never used it, , not even registered it to my customer ID. I don't have the card with me now, I don't remember card number either. Now when I am applying for a home loan, my cibil report shows card had been revoked with some maintenance charges. Now I am trying to find further details so that I can get a no due certificate by paying the said amount. I tried calling customer care. I am unable to receive any kind of details from them. I am unable to reach right department although I waited in the line for about 20 mins. Once they took my call and they asked me to send a mail thru my registered email id when I had the card in 2011. They cannot provide any details unless I have registered mobile number with me which I was using in 2011. How can any one have all those details. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Oct 08, 2015 HDFC Bank Customer Care's response Dear Customer, Request you to write to [protected]@hdfcbank.com along with your customer ID, contact details and your issue details. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better. - Manoj HDFC Bank | |||||
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