[Resolved]  HDFC Bank — Credit card issue

Address:Gautam Buddh Nagar, Uttar Pradesh, 110059

Hi,
This is joginder, 6 months ago i got hdfc credit card. when i was getting the card i asked the executive that if i shop from this card for more than rs. 30, 000, so can i pay that amount in emi option. the executive said, yes you can pay the amount in emi option also.
But, when i purchase the items for more than rs. 30, 000, and asked them to convert the amount in emi and i will pay, so they refused and said, you have a new card so the emi option will come on your card after 2 months. so i paid minimum due amount which is rs. 3000.
After that i again asked to them that when can i get the emi option to pay the amount. they said, the emi option will come on your card after 3 months, i again paid the minimum due amount.
Now its been nearly 6 months, sometimes they said that you don't have an emi option and sometimes they that the emi option will come on your card after 6 months.
I am fed up of paying the minimum due amount which 3000, they are not listening my request, now i complaining about the hdfc credit card company for taking me granted.
I will not pay the due amount unless they convert the whole amount in emi option.

Joginder soran
Getit grocery pvt. ltd. sector 125 noida.
Mob:[protected]
Email. [protected]@gmail.com
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

Kindly mail us at [protected]@hdfcbank.com with credit card number and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

-Anay
HDFC Bank Customer Assistance

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