[Resolved] HDFC Bank — Credit card late fee charges | |||
I had taken hdfc credit card in month of november card no[protected].For payment of last month due date was 5 feb-17 but i had deposited sbi bank cheque on 4 feb-17 credit card box in hdfc atm located at prem nagar borivali -west at 5.40 pm .Today when i got bank statement for this month in that late fees charges & billed finance charges put near about rs.1600.When i called to hdfc customer care shocked to know the reason that because of sbi bank cheque it takes 7 days.My question is that is this real reason or what.I am expecting hdfc bank higher authority has do something. Was this information helpful? | |||
Mar 23, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 20, 2017 HDFC Bank Customer Care's response Dear Customer, We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]. -Anay HDFC Bank Customer Assistance | |||
Add a Comment | |||
58%
Complaints
32727
Pending
0
Resolved
18405
View all 32727 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Post your Comment