[Resolved]  HDFC Bank — credit card loan

Address:269/27 Devi Dayal Marg BIRAHANA Lucknow, Lucknow, Uttar Pradesh, 226004

Dear Sir,
I am requesting again to you the Rs 9750/- given to you by me should be returned immediately.
Because:-
1. I have not requested any kind of written and oral loan.
2. I send you the loan amount Demand draft in my old office address without any notice.
3. when the call was made for the loan installment the applicant was not informed about the loan and it was told
that you have been given purchase by credit card.
4. when the applicant went to lucknow credit card department the information was received by Mr. Vivek Shukla in
the credit card department. and Rs. 9750/- was deposited from the applicant that petitioner deposit the fund.
5. The applicant want to his old office and received the demand draft of Rs. 86500/- after that on the request of vivek shukla
of credit card department demand draft deposit in my account and returned the amount 86500/- to the bank.
THERE IS NO MISTAKE OF THE APPLICANT AND APPLICANT HAS ALL THE WORK TO KEEP THE RIGHT RELATIONSHIP
WITH THE BANK.
So you are requested that the money taken by the penalty of Rs. 9750/- should be returned te me and my loan account should
be closed completely.

Regards

Pronit Agarwal
Mobile no- [protected]
[protected].
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Jul 27, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance
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