[Resolved]  HDFC Bank — credit card & loan repayment harassment

Address:Thane, Maharashtra, 400612

Myself zainul haque quazi, i've been a loyal customer to the bank since 2012 and have never defaulted in my repayments to the bank but now due to some circumstances, i missed on a payment to the bank.
It takes a hard time to build a reputation and maintain an excellent cibil score.
If i've ever known this bank and recovery habits, i would've never taken any loans from this bank.
I have a personal loan as well as a credit card with this bank but in your tough times, this bank will never support you.
Especially the female staff is so cheap & hungry for their incentives & targets that they start harassing customers by calling them repeatedly.
Caller's name - priti jadhav/ priya singh (One lady uses both the names and called me even after 7 pm (Violating the rbi rules & rita mishra (She talks like slum type people), i can disclose their number if the bank needs but i will not make it public.
They even literally don't know how to talk... One thing is very clear that these people are not at all ethical.
My kind requests not to use any services from these banks whether it is a credit card or personal loan.
And new loan seekers boycott this bank.
Yours truly,
Zainul haque quazi
[protected]
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Jun 27, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 27, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to contact our Debt Management officers at[protected] / 33016802 with regard to your credit card outstanding or for any further clarifications.

-Nadia
HDFC Bank Customer Assistance
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