[Resolved] HDFC Bank — credit card manipulation | |||
Grievance – I had some pending by mistake/banker improper information. Mean time i notice some unauthorized transaction than i blocked the card. After that story started. Banker has issued 2 times credit new credit cards (Card numbers xx xxxx yyyy and xx xxxx zzzz; full numbers is not with me) without my knowledge/ approval and used it for their money making tool instead of issuing notice regarding payment of the pending/ recovery notice. Money (Charges) which i have issue to pay as below mention point /category viz with credit card billing dates 1. Unauthorized transaction A. For credit card ending xxxx dated 16/05/18 in favor of raz* screner, by small bengaluru of rs 118.00 B. For credit card ending xxxx dated 16/06/18 in favor of raz* screner, by small bengaluru of rs 118.00 C. For credit card ending xxxx dated 16/07/18 in favor of raz* screner, by small bengaluru of rs 118.00 D. For credit card ending xxxx dated 16/08/18 in favor of raz* screner, by small bengaluru of rs 118.00 (Got refund after telephonic complain) E. For credit card ending xxxx dated 16/09/18 in favor of raz* screner, by small bengaluru of rs 118.00 (Got refund after telephonic complain) 2. Finance charges A. For credit card ending xxxx dated 18/09/18 as finance charges of rs 2566.59 (Reason; i never got notice). B. For credit card ending yyyy dated 18/10/18 as finance charges of rs 2650.45 (Reason; this card is not approved by me and issued (Reflecting in bill) to me without my knowledge. Instead of this i could got recovery notice). C. For credit card ending yyyy dated 18/11/18 as finance charges of rs 2662.25 (Reason; this card is not approved by me and issued (Reflecting in bill) to me without my knowledge. Instead of this i could got recovery notice). D. For credit card ending yyyy dated 18/12/18 as finance charges of rs 2542.53 (Reason; this card is not approved by me and issued (Reflecting in bill) to me without my knowledge. Instead of this i could got recovery notice). E. For credit card ending zzzz dated 18/01/19 as finance charges of rs 2581.43 (Reason; this is second credit card which is not approved by me and issued (Reflecting in bill) to me without my knowledge. Instead of this i could got recovery notice). F. For credit card ending zzzz dated 18/01/19 as finance charges of rs 33.32 (Reason; this is second card which is not approved by me and issued (Reflecting in bill) to me without my knowledge. Instead of this i could got recovery notice). 3. And igst charges A. For credit card ending yyyydated 18/09/18 as igst of rs 461.99 (Reason; since this credit card is not approved by me and issued (Reflecting in bill) to me without my knowledge so i am not liable to pay any charges related. Instead of this i could got recovery notice). B. For credit card ending yyyy dated 18/10/18 as igst of rs 477.08 (Reason; since this credit card is not approved by me and issued (Reflecting in bill) to me without my knowledge so i am not liable to pay any charges related. Instead of this i could got recovery notice). C. For credit card ending yyyy dated 18/11/18 as igst of rs 479.21 (Reason; since this credit card is not approved by me and issued (Reflecting in bill) to me without my knowledge so i am not liable to pay any charges related. Instead of this i could got recovery notice). D. For credit card ending zzzz dated 18/12/18 as igst of rs 4457.66 (Reason; since this second credit card is also not approved by me and issued (Reflecting in bill) to me without my knowledge so i am not liable to pay any charges related. Instead of this i could got recovery notice). I. Total unauthorized transaction for rs 354 Ii. Total finance charges for rs 13036.57 Iii. Total igst charges rs. 1875.94 Was this information helpful? | |||
Mar 21, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 18, 2019 HDFC Bank Customer Care's response Dear Customer, I request you to share your complete concern, card No/customer Id, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Anay HDFC Bank Customer Assistance | |||
 2 Comments | |||
Comments
I got message from bank that your transaction on hdfc bank debit/atm card ending xxxx for rs. 865.11 has been credited/reversed by myntra1209105 on[protected]:12.32
I got this msg from hdfc as i have returned the order to myntra. Still i can not see the amount reflecting onto my account statement.
Hope the issue would be resolved.
I got this msg from hdfc as i have returned the order to myntra. Still i can not see the amount reflecting onto my account statement.
Hope the issue would be resolved.
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Without information dated on 12/02/2019
When i reach to branch regarding they cant provide proper solution as well as customer care told same answer.
But my point is that if i cant visit at branch on 12/02/2019 and dont take any statment according to my account so why they charge me ₹118.
So need to clearification from bank or reverse my ₹115 to my account.