[Resolved] HDFC Bank — credit card ndc and cibil issue

Nitesh Porecha

from Delhi, Delhi

Address:

400615

Hi Team,
I have closed my credit card in the month of January'17, by paying all dues inluding all late payment charges, but till date i have not received NDC for the same, further, also the same card is still showing active in my CIBIL score which impact my cibil data and further loan eligibality.

My contact details and card details are as below:
4 digit of my credit card number were 5809, customer ID 31771647.
Conrtact# [protected]
Name: Nitesh Porecha

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Sep 16, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

HDFC Bank Customer Care's response Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Anay
HDFC Bank Customer Assistance

Aug 20, 2017

Updated by Nitesh Porecha Kindly update the status what are you doing on my complaint . Not heard any thing from bank.

Sep 24, 2017

Updated by Nitesh Porecha Not resolved no intimation received.