[Resolved]  HDFC Bank — Credit card negative balance: how to pay?

Address:713209
Website:www.hdfcbank.com

I purchased 5 air india tickets to andaman using this nasty credit card. Due to andaman cyclone, i had cancelled the tickets and air india has successfully returned the amount back to my credit card.

My credit card which had already received the amount from my bank through autodebit, now refuse to transfer that amount back to me (Bank account).

I tried to contact their customer service with people don't understand any indian language even english (Zero iq). They keep on reading the my card statements in a loop for ever.

They never replied to any of mails either.

I will recover the amount, but i wish to teach hdfc little lesson, to lesson their fake pride!
Please forward this to all your friends for updating their faith in private banking system and plastic money.
Thanks.
[protected]@durgpaur (Wb)
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Jan 26, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2016
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your card & transaction details, contact details and issue details. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better.

-Bejoy
HDFC Bank Customer Assistance
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