[Resolved] HDFC Bank Credit Card — not able to redeem rewards points

pawan ranganathan

Address:

560048

I have reward points in my hdfc credit card ending 7227. But i am not able to redeem it. When ever i am trying to redeem points it is showing no items are available, even though i have 4500+ points. Even after calling Hdfc customer care people many times they could not able to help me regarding this. No one is helping me regarding this. Please resolve this as soon as possible.

regards,
Pawan
[protected]@gmail.com
Ph:[protected]

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Mar 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret to assist you further in the absence of the credit card details. We request you to share the following credit card details for us to look into the matter to enable us to check and assist you further. 1. Name as mentioned in the card account, 2. Contact number as updated in the card account 3. Registered e-mail address. 4. First and last four digits of your card number. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Manoj
HDFC Bank Customer Assistance