HDFC Bank — credit card not received

Saurabhrashi9711

from Delhi, Delhi

Address:

S110a sunderblock shakarpur near by radhey shyam mandir gali no 7, 110092

Respected sir,
I had applied HDFC MOMEY BACK CREDIT CARD IN MONTH OF OCTOBER, on basis if card to card basis.
I had already submitted required documents which was required.
1- 3 month Card statement
2- Adress proof (Bank statement)
I have already bank account in HDFC at other branch other than my residence adress.
Now whenever i am looking into my application
It always under process.
How much time it take to approve.
Even though it tooks sufficient time to lookout.
Even though my credit score is good enough to processed, as ihave various loan on my PAN and all dues were completely settled down on timely basis.
There is no such default it any case.
You may check out if it necessary.
Hereby i am attaching screenshot of my application number and pease revert with proper solution.
Looking forward, to serve me with better response.
Saurabh Srivastava
[protected]
New delhi
110092

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HDFC Bank customer support has been notified about the posted complaint.

Nov 06, 2019

Updated by Saurabhrashi9711 I dont understand on what basis they declined my application.
Even though i have already given my 3 month previous bank statement of credit card as well as saving account.
My credit score ia good enough as i have paid various dues on timely bais.
There was no default till yet at such.
I am also having account in this bank evwn though why did declined it

Verified Support

Nov 06, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to provide us the following information to enable us to verify our records and assist you with regard to your query : • Name as mentioned on the application form and 16 digit application reference number • Date on which the application was submitted • Place where the application was submitted • Your mobile number/e-mail id and city of residence • Name of the executive who has collected the application • Contact details of the executive Please click on https://bit.ly/2Lzhyn3 and share your concern with us and we shall assist you. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

Nov 07, 2019

Updated by Saurabhrashi9711 Name -Saurabh Srivastava
[protected]@gmail.com
Mobile no-[protected]
Application 19K[protected]N1
Date if submission 25october 2019
Executive name- kuldeep
Mobile no[protected]
Place delhi