[Resolved]  HDFC Bank — credit card payment done through kotak mahindra bank not reflected to cc yet

Address:411041
Website:Hdfc credit card payment billdesk

I paid the bill for my hdfc credit card of 9681/-rs on 11 pm, 3rd january 2018 from kotak mahindra debit card ref. No -[protected]. Till now i didnt got any payment received receipt from hdfc bank nor any update on online website netbanking portal regarding transaction done. Please reslove this immediately because this is not any small amount and neither i will pay the dues with penalties again because of your faults.
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Feb 7, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your card details with the registered contact details and the transaction details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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