[Resolved]  HDFC Bank — credit card settlement

Address:Bangalore Urban, Karnataka, 560068

These people did not send me the complete charge details since even after paying amount every month the due amount was not reduced considerably (All additional charge for no reason). Then i did not pay bill for 2 months since no one bothered to share my payment details (I have called cc multiple times). Then in december month they deducted my entire salary 18300 (My salary account is also hdfc) without prior notice and i was robbed. Then next month i paid around 8k n the started paying minimum bill. So from pas 3 months i am following up with hdfc cc for settlement and they are keep on giving false assurance. My card is blocked now n it's been 7 months i used my card n these people are keep on just adding cheating charges. I will pay for the bill which i have used and can't pay additional charges from december since it's bank mistake to not send the details requested n deduct my salary. Please help
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Apr 20, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and confirm having responded to your email id on March 19 2018. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance
Mar 20, 2018
Updated by Devraj RG
I am not getting any solution. They are not understanding n telling the same thing from 3 months.
Mar 23, 2018
Updated by Devraj RG
Same thing again happened.. They called me on 22march at 11a.M
I told them all my problem, they said that a person will call within 24hrs but no called till now.. They are simply making me wait and charging me for interest.. No one is doing their work properly.. For settlement I keep on begging them..really fed up with hdfc credit card department.. They are purely cheating customers
Mar 23, 2018
Updated by Devraj RG
See now they added up extra amount and sent another bill to me..y should I pay extra extra amount when ur not giving settlement..
Kotak bank is far better than your cheating team..I asked for settlement and immediately within a week they processed..
I'm asking for past 3 months.. You people are not responding and I have to pay ah
It was 28000 and now 29000..such a fraud team..you wanna cheat customers like this and earn money?cha..
Venkatesh
Nirmala balachander.
Meena
Mohsina
And now I have to speak to Ms. Vijaylaxmi Ramesh on the contact number [protected]..
Y I have to speak to so many persons when no one is ready to give solution..
You know to reply to my mail where I stated 18199 got deducted from my account..
Then why can't u reply to my settlement..
Same case, vijayalakshmi is not attending my calls..
Cheating to the core

Mar 26, 2018
Updated by Devraj RG
No one is calling me regarding settlement..
Even if I call to the so called persons contact, sent by grievance department of hdfc, , they never turn up..
I don't know why they make us beg for settlement..your team should feel bad for not taking up customer requirement in priority
Mar 26, 2018
Updated by Devraj RG
These people are now telling that they can't make settlement for my card..and it's subject to their terms and conditions..
You think we are fools..
I[censored] can make settlement, we will pay or else we are gonna drop out..
U people are big cheaters
Complaint comments 

Comments

Date of incedent: 16/03/2018

Wrong calculation of 20000.00 issue in HDFC credit card statement, customer care person has said, this is related to merchant, they will decide, I have required for these issue but did not resolve.

Regards
Ramroop

I had lost my food card. I had already blocked it by bank. Now i want to apply for new food card but i am not able to registered for it as it says my employee id is already registered for the same.

Can you please guide me how to apply for new food card and also how to transfer money from old blocked card to new.

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