[Resolved] HDFC Bank — credit card settlement issue

Manojsharma620

from Udaipur, Rajasthan

Address:

New Delhi, Delhi, 110001

Eam,

My queries is very simple. I hold your hdfc card around 7 to 8 months and i haven't purchase more then 15k. It was lost in may 2013. Time i called to customer care to issue now care. But their communication with me that my over due is more that reason they are not issue to me new care in 2017. As i request to customer executive to share care translation detail hdfc is failed to provide to that detail even meantime i haven't received and positive communication i have a lot of mail chain with hdfc. Not story reach at 15000 to 84000/- because hdfc fail detail in last six years. With my mail chain and backup whatever my communication. I will take its rbi because its customer harassment. I never denied for make payment with my every communication.

My next step will raise issue with rbi, ministry finance, and in twitter.

I seen a lot of customer harassment case ever i seen with hdfc.

Hope you understand my concern.

Regards.
Manoj
[protected]

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Jul 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look in to it for you. Please share your Card No., the number you called with STD code and your registered contact info with the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance

Jun 06, 2018

Updated by Manojsharma620 Hi Bejoy,

I did't remember my card you can check my registered Email ID and Mobile no. you can check from there.

Email ID - manoj.[protected]@gmail.com
Mob.No - [protected]
Pan No. - BZLPK6177P

Regards.
Manoj Shmara
[protected]