[Resolved]  HDFC Bank — credit card statement

Address:Mumbai City, Maharashtra, 400093

I have been using your bank credit card since 8 years. With deep regret i would like to inform you that i have been making the payment of the credit card statement regularly but still your bank have charged financial charges, late fee and etc for which i am not liable to pay. I have even dropped a mail to your customerservice hdfc saying that to drop your superior/senior person from hdfc bank to resolve this issue at the earliest. My card have been blocked for the past 4 to 5 months and your bank is generating the bill with no sense. But your back end team and collection department are sending your collection boy to collect the payment without informing the card holder with no proper identity proof. This is out of my tolerance now.
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Oct 2, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and confirm having responded to your email id on August 23, 2018. We request you to revert us through email to enable us to assist you further in this regard. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I have done transactions through payzapp bharat qr code for IRCTC ticket, as booking failed they refunded the money but it was not refunded to my wallet or bank.
Transaction details:
Payment through payzapp bharat qr
Booking Date : 25-July-18
No.of tickets : 2
Fare : 469.50
Total Fare = 469.50

Dear sir/ Madam
I have forgot my credit card Pin. So plese send me my credit card pin in my register mobile number or email Id.Thank you

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