[Resolved] HDFC Bank — Credit card used for online transaction without my permission

amitalewa

from Delhi, Delhi

Address:

New Delhi, Delhi, 110060

Hi.. I was working in my office during the day, suddenly i got a text from hdfc bank my credit card used for rs. 2971.73. Then i called to bank to check who used this card even card is in my pocket. They asked me to block the card and arrange a fir copy but police did not register my complain and asked to me where is the card used. How may i know where the card is used and how can i know this. Bank provide me referene no that is

Was this information helpful?

No (0)

Yes (0)

Jul 4, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

May 24, 2018

Updated by amitalewa my contact no is [protected] /[protected]..I cant share complete card no...so sharing only last 4 digit which is 3188.