[Resolved] HDFC Bank — credit not yet delivered to me

Jeenia24

from Bengaluru, Karnataka

Address:

560092

Hai, i applied for hdfc bank credit card and my card also approved and you dispatched to me through blue dart courier with awb no [protected].
And no one called me from blue dart regarding that card. Once i got a message when you dispatched after that no communication from their side. And i tried to track the courier from the link they sent on that message they tried to make some attempts to deliver but because of the issue to find perfect address they held it. If they can't find exact location they have to contact but no communication. Kindly help with this.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Nov 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

HDFC Bank Customer Care's response Dear Customer,

We observe that the credit card dispatched to your mailing address through Blue Dart courier with AWB [protected] on 09/10/2018 is pending for delivery for the reason incomplete address. We request you to contact our phone banking team and confirm your mailing address. Please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://goo.gl/WwGxnr

-Manoj
HDFC Bank Customer Assistance