[Resolved] HDFC Bank — creditcard closure

karthik1431

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Hi,
I was using a hdfc bank credit card (Aan:[protected] which was lost a few months back.

I've paid all my outstanding payments two months back.
Since then i'm trying to close that credit card, but i'm unable to do so.
I couldn't find the right customer care number to call and close the account

All i want is to close the credit card account.

Can you please help me on the same.

Regards,
Karthik a

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Apr 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2019

HDFC Bank Customer Care's response Dear Customer,

Your relationship is important to us and we request you to reconsider your decision of closing the card account giving us an opportunity to be of continuous service to you. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041.

-Zubin
HDFC Bank Customer Assistance