HDFC Bank — customer care executive and local operator are not resolving problem | |
I have called hdfc phone banker regarding the transaction query. I have -1786.86 rupees in my account. I wanted to know in what ways this amount is deducted. I have few emis. But the merchant where i am paying the emis told me that the bounce charges will be waiveoff if i pay by this month. One of the emi i paid via paytm because the merchant informed me to pay and i got the payment done confirmation as well. But still the bounce charges done by hdfc. These are the things which i wanted to clear, but the phone banker didn't have the proper information. Finally after more than 40 minutes, she scolding on me. I tried to ease her by requesting to not taking too much stress, my query is still not resolved. All i wanted to know in what way the amount is deducted. But she behave very rudely. My query is still unresolved. Was this information helpful? | |
HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 27, 2020 HDFC Bank Customer Care's response Dear Customer, Apologies for the inconvenience caused, we will ensure that the feedback reaches to the concerned team and necessary action is taken. -Anay HDFC Bank Customer Assistance | |
1 Comment | |
Comments
Same happened with me and they have put a hold of ruppees -185000 amd still they are not listening to me
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