[Resolved] HDFC Bank — debit card annual fees

ram1946

from Mumbai, Maharashtra

Website:

www.hdfcbank.com

Based on my last complaint the annual fees of rs 750 has been reversed by the bank and the card is blocked. But the bank has refunded the gst of rs 135 on the same. The annual fees was debited along with gst on 3rd november 2018 and wonder why same is refunded since it would not been deposited to govt authority yet. A similar action with my icici bank credit card, i got annual fees alongwith gst refunded. Different colours in different banks is proper?

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Dec 5, 2018

Complaint marked as Resolved

The annual fees refunded. But GST is not refunded.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2018

HDFC Bank Customer Care's response Dear Customer,

Please note as per the recent amendments, the Finance Bill has widened the scope of banking and financial services which are eligible for the levy of Good and Services Tax (GST ). As per the current Finance Bill, all fees and transaction charges levied in your card account will attract a rate of GST @ 18%. In terms of these guidelines provided by the Finance Bill, the Bank will be levying the GST accordingly and thereby wish to reiterate that GST component once charged will not be reversed. The above details are also updated in the HDFC Bank Website " www.hdfcbank.com", please refer Fees and Charges section in the website or below Schedule of charges MITC link for details on GST. https://goo.gl/jxgEAv

-Nadia
HDFC Bank Customer Assistance

Nov 30, 2018

Updated by ram1946 I am surprised to note your rules different from other Private banks. I cancelled a Credit card of ICICI Bank in this month. I was refunded with fees plus GST. I shall knock the doors of RBI.