HDFC Bank — debit card emi loan not refunded

Address:Ghaziabad, Uttar Pradesh, 201001

I have placed an order on amazon and the order got cancelled but still i am unable to receive any refund from the HDFC bank for the Debit Card Easy EMI loan.
When i tried to contact HDFC consurable support, they gave different answers like the amount will be refunded in 2-3 days, few of the guys says it will take 15-30 days and now i am finding myself in trouble as i need to place an order in a hurry and my eligibility for DC EMI has been booked.
Amazon order no. :[protected]
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HDFC Bank customer support has been notified about the posted complaint.
Nov 20, 2018
Updated by Ashu150893
And also there is no way to track the progress for the same.
Dec 03, 2018
Updated by Ashu150893
#HDFC the complaint has been registered but not yet addressed. Its been long since i am following up with your team for refund of cancelled order.
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